PRIVACY POLICY
Last updated February 05, 2026
This Privacy Notice for PETBIC LABS SL ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or
share ("process") your personal
information when you use our services ("Services"), including when you:
- Visit our website at https://petbic.com
or any website of ours that links to this Privacy Notice
- Download and use our mobile application (Petbic),
or any other application of ours that links to this
Privacy Notice
>
- Engage with us in other related ways, including any marketing or
events
Questions or concerns? Reading this Privacy Notice
will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information is
processed. If you do not agree with our policies and practices, please
do not use our Services. If you still
have any questions or concerns, please contact us at info@petbic.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? Some
of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins,
sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from
third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Learn more about
how we process your information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise
your rights is by visiting info@petbic.com, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services,
express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
Sensitive Information. We do not process sensitive
information.
Social Media Login Data. We may provide you with the
option to register with us using your existing social media account
details, like your Facebook, X, or other social media account. If you
choose to register in this way, we will collect certain profile
information about you from the social media provider, as described in
the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we also
may collect the following information if you choose to provide us with access
or permission:
- Geolocation Information. We may request access or permission to
track location-based information from your mobile device, either continuously
or while you are using our mobile application(s), to provide certain location-based
services. If you wish to change our access or permissions, you may do so
in your device's settings.
- Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device's camera, calendar, microphone, sensors, social media accounts, storage, reminders, and other features. If you wish
to change our access or permissions, you may do so in your device's
settings.
- Mobile Device Data. We automatically collect device information
(such as your mobile device ID, model, and manufacturer), operating system,
version information and system configuration information, device and application
identification numbers, browser type and version, hardware model Internet
service provider and/or mobile carrier, and Internet Protocol (IP) address
(or proxy server). If you are using our application(s), we may also collect
information about the phone network associated with your mobile device, your
mobile device’s operating system or platform, the type of mobile device you
use, your mobile device’s unique device ID, and information about the features
of our application(s) you accessed.
- Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If you
wish to opt out from receiving these types of communications, you may turn
them off in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our internal
analytics and reporting purposes.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short:Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending
on how you interact with us, this log data may include your IP address,
device information, browser type, and settings and information about your
activity in the Services(such
as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error
reports (sometimes called "crash
dumps"), and hardware
settings).
- Device Data. We collect device data such as information about
your computer, phone, tablet, or other device you use to access the Services.
Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet service provider
and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based
on your IP address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you may not
be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with law. We process the personal information for the following purposes
listed below. We may
also process your information for other purposes only with your prior explicit consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log in
to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the
requested service.
- To enable user-to-user communications. We may
process your information if you choose to use any of our offerings
that allow for communication with another user.
- To save or protect an individual's vital interest. We may
process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
- Consent. We may process your information if you have
given us permission (i.e., consent) to use your personal
information for a specific purpose. You can withdraw your consent at any
time. Learn more about
withdrawing your consent.
- Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our contractual obligations to
you, including providing our Services or at your request prior to entering
into a contract with you.
- Legal Obligations. We may process your information where
we believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency, exercise
or defend our legal rights, or disclose your information as evidence in litigation
in which we are involved.
- Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital interests
of a third party, such as situations involving potential threats to the safety
of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal
information for a specific purpose, or in situations where your permission
can be inferred (i.e., implied consent). You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating
with next of kin
- If we have reasonable grounds to believe an individual has been, is, or
may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a breach
of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by the
regulations
- We may disclose de-identified information for approved research or
statistics projects, subject to ethics oversight and confidentiality
commitments
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
- When we use Google Maps Platform APIs. We may share
your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places
API).
Google Maps uses GPS, Wi-Fi, and cell towers to estimate your
location. GPS is accurate to about 20 meters, while Wi-Fi and
cell towers help improve accuracy when GPS signals are weak,
like indoors. This data helps Google Maps provide directions,
but it is not always perfectly precise.
- Affiliates. We may share your information with
our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates
include our parent company and any subsidiaries, joint venture partners,
or other companies that we control or that are under common control
with us.
- Business Partners. We may share your information
with our business partners to offer you certain products, services,
or promotions.
- Other Users. When you share personal information (for example, by posting comments,
contributions, or other content to the Services) or otherwise interact with
public areas of the Services, such personal information may be viewed
by all users and may be publicly made available outside the Services
in perpetuity. If you interact with
other users of our Services and register for our Services through a
social network (such as Facebook), your contacts on the social network
will see your name, profile photo, and descriptions of your activity. Similarly, other users
will be able to view descriptions of your activity, communicate with
you within our Services, and view your profile.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:
We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise on our
Services, but are not affiliated with, our Services.
The Services may link to third-party websites,
online services, or mobile applications and/or contain advertisements from
third parties that are not affiliated with us and which may link to other
websites, services, or applications. Accordingly, we do not make any guarantee
regarding any such third parties, and we will not be liable for any loss
or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service,
or application does not imply an endorsement by us. We cannot guarantee
the safety and privacy of data you provide to any third-party websites.
Any data collected by third parties is not covered by this Privacy Notice.
We are not responsible for the content or privacy and security practices
and policies of any third parties, including other websites, services,
or applications that may be linked to or from the Services. You should
review the policies of such third parties and contact them directly to
respond to your questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your
account, prevent
crashes, fix bugs, save your preferences, and assist with basic site
functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising,
as defined under the applicable laws) under applicable US state laws, you
can opt out of these online tracking technologies by submitting a request
as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Notice.Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google
Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy
practices of Google, please visit the Google Privacy & Terms page.
7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short:
We offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools
powered by artificial intelligence, machine learning, or similar
technologies (collectively, "AI Products"). These tools are designed
to enhance your experience and provide you with innovative solutions.
The terms in this Privacy Notice govern your use of the AI Products
within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ("AI Service Providers"), including Anthropic, OpenAI and Google Cloud AI. As outlined in this Privacy
Notice, your input, output, and personal information will be shared
with and processed by these AI Service Providers to enable your use of
our AI Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?" You must not use
the AI Products in any way that violates the terms or policies of any AI
Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
How We Process Your Data Using AI
All personal information processed using our AI Products is handled
in line with our Privacy Notice and our agreement with third parties.
This ensures high security and safeguards your personal information
throughout the process, giving you peace of mind about your data's
safety.
8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain information
about you.
Our Services offer you the ability to register and log in using
your third-party social media account details (like your Facebook or
X logins). Where you choose to do this, we will receive certain
profile information about you from your social media provider. The
profile information we receive may vary depending on the social
media provider concerned, but will often include your name, email
address, friends list, and profile picture, as well as other
information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to you
on the relevant Services. Please note that we do not control, and are
not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their
privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on
their sites and apps.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information
for longer than twelve (12) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to
protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your
own risk. You should only access the Services within a secure environment.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of
residence in the US or in some regions,
such as the European Economic Area
(EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like the EEA, UK,
Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include
the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict
the processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly
significant effects is made solely by automated means, we will inform you,
explain the main factors, and offer a simple way to request human review. In certain circumstances, you
may also have the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
Withdrawing your consent: If we are relying on your
consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when
applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and promotional
communications at any time by clicking on
the unsubscribe link in the emails that we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the administration
and use of your account, to respond to service requests, or for other non-marketing
purposes.Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can: - Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect certain features or
services of our Services. You may
also opt out of interest-based advertising by advertisers on our Services.
If you have questions or comments about your privacy rights, you may
email us at info@petbic.com.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of
this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond
to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California,
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland,
Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode
Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive
details about the personal information we maintain about you and how
we have processed it, correct inaccuracies, get a copy of, or delete
your personal information. You may also have the right to withdraw
your consent to our processing of your personal information. These
rights may be limited in some circumstances by applicable law. More
information is provided below.Categories of Personal Information We Collect
The table below shows the categories of personal information we have
collected in the past twelve (12) months. The table includes
illustrative examples of each category and does not reflect the personal
information we collect from you. For a comprehensive inventory of all
personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"
| Category | Examples | Collected |
|---|
A. Identifiers | Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier,
online identifier, Internet Protocol address, email address, and
account name |
|
B. Personal information as defined in the California Customer
Records statute | Name, contact information, education, employment, employment
history, and financial information |
|
We may also collect other personal information
outside of these categories through instances
where you interact with us in person, online, or
by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and
to respond to your inquiries.
C. Protected classification
characteristics under state or federal law | Gender, age, date of birth, race and ethnicity,
national origin, marital status, and other demographic
data |
|
D. Commercial information | Transaction information, purchase history, financial
details, and payment information |
|
E. Biometric information | Fingerprints and voiceprints |
|
F. Internet or other
similar network activity | Browsing history, search history, online behavior,
interest data, and interactions with our and
other websites, applications, systems, and
advertisements |
|
G. Geolocation
data | Device location |
|
H. Audio,
electronic, sensory, or similar
information | Images and audio, video or call
recordings created in connection with our
business activities |
|
I.
Professional or employment-related
information | Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply
for a job with us |
|
J. Education Information | Student records and directory
information |
|
K. Inferences drawn from
collected personal information | Inferences drawn from any of the
collected personal information
listed above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics |
NO |
| L. Sensitive
personal Information | |
NO
|
Will your information be shared with anyone else?
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to
third parties for a business or commercial purpose in the preceding
twelve (12) months. Wewill
not sell or share personal information in the future belonging to
website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal
data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data
if it is used for targeted advertising (or
sharing as defined under California’s privacy law), the sale of personal data, or
profiling in furtherance of decisions that produce legal or similarly
significant effects ("profiling")
Depending upon the state where you live, you may also have the following
rights:
- Right to access the categories of personal data being processed (as
permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law, including
the privacy law in California, Delaware,
and Maryland)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including the
privacy law in Minnesota and Oregon)
-
Right to obtain a list of third parties to which we have sold personal data
(as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live,
correct how personal data has been profiled (as permitted by applicable
law, including the privacy law in Connecticut and Minnesota)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition feature
(as permitted by applicable law, including the privacy law in Florida)
or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your
behalf. We may deny a request from an authorized agent that
does not submit proof that they have been validly authorized to act on your behalf in accordance
with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your request
to verify your identity or authority to make the request. However, if we
cannot verify your identity from the information already maintained by us,
we may request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may
need to collect additional information to verify your identity before processing
your request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at info@petbic.com. We will inform you in writing of any
action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied,
you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California
residents to request and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed to third parties
for direct marketing purposes and the names and addresses of all third parties
with which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request,
please submit your request in writing to us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated
version will be indicated by an updated "Revised" date at the
top of this Privacy Notice. If we make material changes to this Privacy Notice,
we may notify you either by prominently posting a notice of such changes
or by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your information.
PETBIC LABS SL
C/ Travesía de Vigo nº 12, BJ-2
Vigo 36206
Spain
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country or state of residence in
the US,
you may
have the right to request access to the personal
information we collect from you, details about how
we have processed it, correct inaccuracies, or
delete your personal information. You may also have
the right to withdraw your consent to our processing of
your personal information. These rights may be
limited in some circumstances by applicable law. To
request to review, update, or delete your personal
information, please visit: info@petbic.com.
8. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.